180 Automotive is now Kerry' s Car Care
5

Trustworthy. Honest. Friendly. That's about all that needs to be said about this place...but on top of that they're local and woman-owned.I took my car in for an oil change and asked them to see if anything was going on (it's an old car and wasn't sounding all that happy). They figured it out, told me, gave me a quote and then didn't use any scare tactics or pressure me. They told me honestly that some of the work didn't really need to be done and then some was more urgent. That's a very different experience than I've gotten at other places!! I will be back!!

5

What a difference a new location with more space makes. I now kinda feel like I make up reasons to bring my car in so I can cowork at the awesome desk in the new sexy space 180 just moved into. Headlight out? 180 should be able to fix that. I feel like my exhaust pipe may be loose but I may simply be paranoid? 180 can check that for me. I don't like the song on the radio? 180 can fix that (well probably not, but I can still cowork while they amuse me).The fact that there are more bays also means my typical maintenance gets done so much quicker too. I've been able to get in and out of the shop in an hour or so. And there's space to sit there. And a desk!!!!! A real desk. So I can sit down and be an adult and connect to the VPN and do all that work stuff. And the rest of the stuff I've always loved has still stayed the same. It's locally owned by and operated by some kick ass women. They always tell me what's going on with my car in a completely no bullshit, non-condescending way. The prices are reasonable. And they are very friendly. Most importantly, they truly care. Oh and, they're reusable cups they give as presents are amazing and well designed. Love!So next time your car needs to be looked at, let me know. I'll bring it in for you.

Tonia - I appreciate your honesty and just want to say that we agree!! Waiting a week for an appointment for an oil change is crazy, and waiting more than an hour once you are here is also too much. I will be the first to admit that we have been experienceing some growing pains and out grew our building and the size of our staff a long time ago, it has been quite the double edged sword. However, I very happy to say that after a year in the works - we finally moved into our new and much larger building two weeks ago. This will allow us to add more technicians and ultimately get you and your car in quicker for appointments and get you back on the road faster. I assure you, we are looking for a marriage as well. I truly hope you come check out our new space and give us another chance. Also - just so you know - we do have free loaner cars available and a free shuttle service. If it is easier for you to leave your car with us than to wait, we'd love to take you to work or just let you drive one of our cars for the day!

- Mariposa
5

Good place to take your car. Very professional setup and they seem to do good work.Be sure to get a quote from your dealer on some items and 180 will match.

5

I'm not going to lie. My husband was PISSED when he got his car back. They didn't do anything he told them to do. He was livid.But let me start from the beginning. We walked it and it was a beautiful shop. Seriously, the comfiest shop ever. The kids grabbed a seat, watched some tv, had a piece of candy. It was great. I was seriously impressed by the place. The front desk person was super sweet. The customer service was really great all around. But then we got the car back, drove it home, and it was busted. I can't get too in to detail, because I don't know all that much about cars. But in his fury, my husband pulled out his paper to show me all the places he told them to do certain things, and his diagnoses and that they didn't do any of it. There were things he paid for that weren't done, things that were done wrong... etc. etc. etc.But everyone makes mistakes right? It's all in how it's handled, right? So the husband calls the shop, the OWNER comes TO OUR HOUSE with a lender car and a tow. They totally worked around our schedule to make sure I could pick it up for him while he was working. They threw in a couple freebies, didn't charge for some stuff they could have... they just really went above and beyond to make it right. And that's why they get 5 stars from me. I don't think them messing up is common at all, I think maybe it was a busy day, things got overlooked, or whatever. Nonetheless, the inconvenience was handled wonderfully and we will without a doubt be going back.

5

I love this place! I've been taking my car to 180 auto for the last couple years and have never left disappointed. Bogi, Lisa, Whitney, Angel and Kenny (yes, I know them all by name, that's how friendly and cool they are) have always been completely honest with me and have never tried to sell me work they didn't think I absolutely needed. They have shown me a level of customer service that is unparallel to anywhere. I frequently just stop in to chat with the crew. They have all become good friends of mine. If your looking for a place you can trust with amazing customer service go here, hands down!

5

There's a reason why the ratings from so many yelpers are so high for this auto shop and that's because, it's the absolute best in the valley! I have been taking various clunkers to Bogi and the crew at 180 auto all the way back in the day when they were in their original building (even before the 7th ave location). Finding a trustworthy, ethical, efficient, and honest mechanic is like winning the lottery. I have been in some really awful situations with various cars over the years (I think I have car karma, or "carma" as I affectionately refer to it). One of the things that just blows me away is the kindness and openness in dealing with any of the staff at 180 auto. They consistently rise above and beyond the call of duty when it comes to helping me out with my assortment of mechanical problems with cars I have had them work on. Given the fact that every car I have had over the years has been a junker and held together with a combination of duct tape, paper clips, and gum, I can only tell you that the mechanics, and Bogi in particular, are like car magicians! They do whatever they can to work on the repairs that they know are critical, based upon my budget at the time. I really like that fact that they do a complete analysis on what's going on with my car and break it down by the most urgent repairs, to things that are really important, but the car will keep going if it doesn't happen immediately. The fact that each car I have brought in over the years was a disaster on wheels didn't matter to them. They treated me (and still do) with the same level of care and respect as if I was bringing them a porche or jaguar to work on. It doesn't matter that me and my janky hooptie cars are ghetto-unfabulous, I get the same attention and care as if I were a millionaire. Most importantly, they are honest! No hidden mark-up's on parts and labor and they don't create "problems" that don't exist to try and milk you out of your money. Like I said, finding a place like this is rare, and while I'm sure I could write another 20 pages of praise about Bogi and the crew, I'll wrap this up by saying, find out for yourself what an honest and reliable auto shop should be like, go see Bogi and sfaff at 180 Auto!

5

This place has definitely won my loyalty. I've always been paranoid about getting ripped off at an auto shop - I'm pretty cynical in that I assume a mechanic/contractor/car salesman will rip me off unless they prove otherwise. So it's with great relief that I found 180 Degrees on Yelp. It's not a big deal to get good service if you have a run-of-the-mill, straightforward service issue. What makes a place stand out is when you have an anomalous malfunction that requires special handling. I had just such a case with an alternator last year that required me to come in several times due to a defectively designed part that Hyundai officially claimed "shouldn't be a probem", even though numerous others with that year/model had the same issue. Despite hours of research on online auto forums, I was not able to find any real solutions. I was really pleased with how 180 Degrees handled it. Bogi personally oversaw it, spending many hours of labor which required multiple sessions to troubleshoot the issue (as I said, the Hyundai dealership didn't have an answer). Each time, I got rides, or a loaner, and frequent updates. Bogi even drove my car for a day to detect when & how my car acted up. She came in on a Saturday morning to get my car back to me. I felt like a valued client, not just a "job". I recently took her car class for women (free!), and got a lot out of it. Bogi is passionate about what she does, which translates to integrity, providing superior service and going above and beyond. I feel relief in knowing I can trust that my car is in good hands.

4

"Crank up the air conditioning!" Is what my uncle yelled at me one afternoon. Apparently, when you live in Phoenix, the second you get into your vehicle in the summer you need to turn your AC on full blast in order for the vehicle to cool off ASAP.Ok, Ok, I cranked the AC and we were on our way to go to dinner. My AC is not getting cool. My uncle starts screaming,"Im dead! This is hell! I'm dead and we are driving through Phoenix in the afternoon with broken Air Conditioning! I know what hell is now!" I didn't know what to do?! It was working the day before and suddenly it wasn't. I naturally turned to my favorite Phoenix Yelper, Thomas S. He reviewed this place and luckily its right around the corner from my uncles house too.I called them and told them what was going on and they couldn't take my truck until the following day. That was fine because we had my uncles truck to drive, which has great AC.Dropped it off in the morning and by the late afternoon it was all ready to go. We had a long drive ahead of us to Show Low. They were honest and said that I would probably need it rechecked when I got back to California but the quick fix they did should hold me over during my trip.It took my AC about a whole day of driving to finally work properly. The cool air was spotty at times during the initial road trip. It was working full blast again the rest of my days in the Arizona heat.Customer service was knowledgeable and my only complaint was the delay in service. I didn't need it ASAP so I really didn't mind but if I was in a pinch I probably would have gone else where the day I initially called.Other than that Id trust my vehicles here.

5

My car died on me. I read about all the good reviews and was impressed. They were the first place I called. I called other places but they quoted me the best so I went with them, and I'm glad that I did. my repair actually came out cheaper that the original quote and I have been driving happily since then. ps. They were super nice! I've recommended several people, and they have all had great services too.

5

Bogi, the boss, Lisa and Whitney are my heros! The service is great, the prices fair, and the turn around time amazing. The best part is, I TRUST Bogi and her mechanics.

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Mariposa (602) 476-2475 For Assistance.