Not really thrilled with Kerry’s. I took my car in for a tire rotation and oil change in July 2019. There are wheel locks on my car and the technician didn’t put the key back after my service. I didn’t realize the key was lost until I needed new tires a few months later. The dealer wanted to charge me $200 to remove or provide a new key. I felt like Kerry’s should have been responsible since they lost the key. They offered to remove the wheel locks for $68, which was better than the $200 at the dealer. I decided to have them put on new tires. However, 11 hours to put new tires and do an alignment is far too long to wait. UPDATE: the GM spoke with me and satisfactorily addressed my complaint in a manner they restored my confidence.